Mountain Hardwear Reviews

Mountain Hardwear has an overall rating of 3.7 based on 15 reviews. Customer feedback on Mountain Hardwear is mixed.

3.7/5.0

15 reviews

5 Stars

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4 Stars

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1 Star

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All Mountain Hardwear Reviews (15)
hello_john967
May 25, 2026
"Return worked out, just slower than I hoped"
I really liked the jacket, but the size wasn’t quite right so I had to send it back. The return did work and the exchange eventually showed up fine, but it took longer than I expected. The updates were also kind of vague, so I wasn’t always sure what was happening. It wasn’t a bad experience, just not as smooth as… I don’t know, I guess I expected it to be a little easier.
johncager6003
May 12, 2026
"Runs smaller than I expected"
I was expecting the fit to be a little more relaxed based on the sizing, but it ended up feeling tight. It’s still wearable and not uncomfortable enough to return, just not quite the fit I had in mind.
JonathanDixon
April 29, 2026
"Solid jacket, mostly smooth experience"
I ordered a rain jacket from Mountain Hardwear and felt relieved when the size chart actually helped me pick the right fit. Checkout was simple, the shipping updates showed up when they were supposed to, and when the jacket arrived I was genuinely happy with it. The material feels sturdy, and the zippers and pockets seem well made.

I did get a little annoyed because the product photos didn’t really show the inside well, and I had to look around more than I wanted for the returns info. But once I got past that, I was back to feeling good about the purchase. I’d give it 4 stars overall since the gear does what I needed and the site worked fine.
RESH
April 27, 2026
"Really solid gear so far"
I picked up a jacket and a fleece from Mountain Hardwear recently both have been great. They feel really well made, like the zippers don’t snag and the seams seem sturdy. Wore the jacket on a couple wet hikes already and it held up suprisingly well. Happy with the quailty overall.
Thomas.weiss
April 24, 2026
"Repair was fine, but the timing promises were a letdown"
I sent my jacket in for a warranty repair, and to be fair, they did fix it okay. The frustrating part was that they kept making it sound like it would be done sooner and that I’d get regular updates, but neither really happened. I had to wait around with barely any info, and the whole thing ended up taking almost a month. Not the worst experience ever, but definitely annoying when the promises don’t match what actually happens.
alberto.Cook
April 07, 2026
"Helpful support with my jacket order"
I’ll say the customer service team was really nice and easy to deal with. My jacket order did have a bit of a size issue, which was frustrating at first because I was hoping it would just fit right away. But they got it sorted out quickly and were friendly the whole time, so overall I had a good experience
hello_christina895
April 02, 2026
"Fast delivery, no drama"
Ordered a jacket from Mountain Hardwear and, the shipping was faster than I expected. They sent the tracking pretty much right away, and it actually updated like it was supposed to, which is always nice and definitely didn’t make me check it constantly or anything.
The box showed up in good shape, the jacket was packed fine, and there weren’t any weird delays or damage. Very normal, very smooth, completely calm experience. I’d order from them again.
ignacia_Joyce05
March 26, 2026
"Decent in light weather, but not storm-proof"
It’s okay for regular rain, but I wouldn’t count on it in a real storm. Mine started leaking when the weather got rough, which was disappointing. Fine for mild protection, but not something I’d fully trust.
Lorena.westbrooks
March 20, 2026
"Looks good, maybe better than I expected"
I picked up a Mountain Hardwear jacket mostly because I liked the look, it does have a really clean design. It’s not too loud or overly outdoorsy, which I appreciate. I wasn’t totally sure it would work with my usual clothes, but it actually fits in well. Still figuring out if it’s worth all the hype, but style-wise, I’m happy with it
richard_Wilkins94
March 17, 2026
"Breathes okay, but the sweatiness feels avoidable"
I used this on a couple of hikes and it breathes okay, but not as well as I expected. I still ended up getting sweaty, which feels avoidable if the material had a bit better airflow. Not terrible, just not great
kathleen1982
March 10, 2026
"So Light I Almost Cried"
I was weirdly thrilled by how light this thing is. Carrying it around feels like a tiny miracle. The only thing that crushed my soul a little is that it doesn’t pack down quite as small as I was hoping, but overall it still does the job well.
janice1995
February 26, 2026
"Didn't live up to the durability they promised"
I bought a jacket from mountainhardwear.com because it looked solid and they made it seem like it could handle the outdoors without a problem. At first, I was happy with it, but after just a few hikes the stitching started coming loose. For what I paid, I really expected it to hold up better. Shipping was totally fine, so no complaints there, but the jacket itself definitely didn’t match the tough, long-lasting quality they promised
CordeliaMott
January 23, 2026
"Solid gear, especially on sale"
I grabbed a jacket and a fleece from Mountain Hardwear, they both feel really well made for what I paid. It’s definitely not the cheapest stuff out there, so I’m blaming whoever runs this for making me wait around for sales now, but the quality does make it feel worth it. Shipping was totally fine too. I’d buy from them again when the price is right.
DebraJohnson
December 31, 2025
"I wore it all day on a..."
I wore it all day on a long hike and it was really comfy, so I’ll give it credit for that. I’m just a little disappointed because I expected it to feel more durable or special for the price.
mayragoon0474
December 27, 2025
"Not quite warm enough for me"
I picked up this Mountain Hardwear jacket for chilly morning walks, and while it looks good and the shipping was totally fine, it just doesn’t bring the warmth I expected. I can make it work if I layer up underneath, but on its own it’s not really cutting it.

For the price, I thought it would handle 35–40°F better. I was getting cold quickly, which was disappointing. It’s not a bad jacket, but I wouldn’t grab it again if I needed something reliable for winter
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